If you are a patient seeking assistance with a billing or collections notice or would like to request a copy of your medical records, please contact the hospital where you received care.
If you are unable to obtain a resolution at the numbers listed below, please contact an IES Patient Experience Advisor:
IES processes Affidavit and Subpoenas requests for only the clients and dates of service listed below as identified based on the patient date of service (DOS). Please use the method provided below based on the client to direct your request. For requests to ChartSwap, there will be separate intake accounts based on the patient’s DOS.
Century Integrated Partners, INC (CIP, INC)
Lafayette Emergency Physicians, INC (LEP, INC) dba Boone County Emergency Medicine (BCEM)
Urgent Surgery Associates, PA (URSA, PA) OR North Texas Critical Care, PA (NTCC, PA)
Integrative Emergency Services Physician Group, PA (IESPG, PA) OR Mydas, PA